So if you have not heard the news that the company behind the famous Blackberry is in trouble and has just been acquired by a VC firm for almost a tenth of the value a couple of years back. So why is this happening to a once global player?
The answer is simple. Blackberry has forgotten its roots, the success of RIM came as corporate people, like myself, use the device as a means of communication in terms of emailing, although there is some BBMing as well. The main reason I like so many others use the Blackberry is for email. The unique secure nature of Push email, knowing that my email lives securely on RIM servers no matter who my provider is made the Blackberry a unique device.
So Whats Changed
More phones
Within less than 10 years there are not only a huge range of phones out there that compete with Blackberry, mostly running either Android or iOS. Which in itself is not a bad thing as these phones now not only do everything that made the Blackberry unique, but they are a lot more fun, more applications, more networks, which all means you can use your phone for work as well as play.
More Emails Less Blackberry Email
There are also lots more choices for email now than ever before, as 10 years ago you had to either run your own server or you had limited choices in terms of email, and namely push email. However most providers, even free ones like GMail, Yahoo, Live all do some form of push email now. Although none of the free services are as secure as Blackberry is, but they are free.
However, there is a catch to this Blackberry as of OS10 and with all new accounts as ceasing to run a hosted email service via your mobile phone provider, so if you have a dedicated Blackberry email with your provider, within a couple of years this will no longer work.
No Longer need a Blackberry Bundle
Plus the above as of OS10 you no longer need a dedicated Blackberry data plan to use the Blackberry services, this includes email, BBM, internet, etc
RIM are rolling out BBM for other devices such as Android, iOS
In a short while RIM will be releasing a new version of their popular messenger system BBM, this time it will be available on other devices and not just Blackberry's. This will mean that people without a Blackberry will now be able to message people with BBM by using their existing phone, they no longer need to have a Blackberry.
What Does This All Mean?
As you can see Blackberry is trying to move away from their roots as a corporate provider, they are realising that the growing sector of their market is people that just want to use the messenger service BBM and are not bothered about email.
What They are Forgetting!
By moving away from where they started Blackberry / RIM are hoping to capture more of the market that is not interested in mobile email but more interested in texting, messaging, facebook, twitter, etc. RIM are also trying to make their handsets a bit more fun, with the new OS10 you can get more apps and do more fun stuff, sort of. Also as of OS10 you now don't need a Blackberry data plan to use your Blackberry services, this may sound like a good idea, but in reality by doing away with the need for a Blackberry service plan in an attempt to attract new customers and removing the RIM hosted emails services, means that in order to use email on your Blackberry you now need to use one of the many free accounts out their or your own personal email account.
One thing RIM are forgetting is that by diluting their offering, in terms of making software available on other operating systems, such as BBM means people are moving away from the need to have a Blackberry device. What they need to remember is that BBM is one of the reasons why people buy their Blackberry in the first place, so by making it available on other devices they are removing the need to even by a Blackberry in the first place.
So what we have learnt is that now as of OS10 all your Blackberry is, is a mobile messaging device, that is still no way as much fun as other handsets out there, plus if your a corporate user (and I don't mean a Blackberry Corporate account holder) but someone would likes have a professional looking mobile email, your out of luck. No more Blackberry hosted email, just a phone you can use to message people also known as texting ;)
The Future
So as we can now see as all you can really do on a Blackberry now is use the BBM service, which in itself is restricted to only sending messages to other BBM users, although this is changing shortly, unlike text /SMS where you can send it to any mobile phone, means that the future is bleak for RIM / Blackberry. After all there are loads of tariffs available now with unlimited text messages and loads of data, what that means is that anyone can now get a more fun handset such as an Android or iOS handset and still have the same features that once made Blackberry unique, this includes email as you no longer get a RIM hosted email with your Blackberry device, and the free email services do PUSH email now, so you would be daft to get a Blackberry.
The Solution
My advice to RIM is simple, GO BACK TO YOUR ROOTS, remember that Blackberry was once the communication device of choice for people that want to communicate, not chat! So give all Blackberry users a dedicated email address, and I love the idea of not needing a separate Blackberry plan. But one should not come at the expense of the other.
In short continue to make your handset more fun, but also aim them at the original market, people that want to communicate and not simple by BBM.
Thanks
Sean J Connolly FaceBook Me -
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BuzzProperties.co.uk - Online Property Sales and Letting
Wednesday, 2 October 2013
Thursday, 20 June 2013
Google - Not Paying Enough UK Corporation Tax - So What!!
So you may have heard that recently it has been reported that several large corporations including Google, Starbucks, FaceBook and Amazon have reportedly not been paying the correct amount of UK corporation tax, by working from Ireland and closing sales there, as it has a lower tax bracket and saves them paying UK Corporation tax.
So What Do I Think About This?
I think that whilst paying UK corporation tax is a legality and none of these large corporations are doing anything wrong, I think this whole thing being brought by the UK government is a lame excuse for the UK government to try to get extra revenue in, when they are doing so badly at fixing the broken economy.
I think that speaking from experience I have paid into the UK tax pot hundreds of thousands of pounds and what have I got back in return from the UK government. NOTHING. The government continue to screw over honest UK tax payers and waste billions of pounds every year on helping countries that dont need help, such as the £1bn every year sent to India. Now I am all for helping out countries and people that need it, but the UK government need to start helping more people at home and stop wasting money overseas, not to mention the millions spent every year on asylum seekers and illegal immigrants, such as Abu Qatada and his family (£1500 per month spent on rent for his council owned home)
Workers Coming Into the UK
OK and here is the main reason, well apart from the fact that I have paid in lots of money to the UK for very little return, that I think the UK government should leave Google alone and that is the continued fascination with countries such as India & Pakistan by the UK government. They continue to insist that people from India should come and work in the UK, this is leading to the UK population being out-bred by Indias. Not only do they come to the UK, but they always insist on pushing their religion on the UK population, if you dont like the Christian UK, dont come here. Not to mention that many people from India may work for less than their UK counterparts, but they are far less skilled. In many cases Indias / Pakistanis who live in the UK have dual citizenship which means they dont pay UK tax as they are non-domicile for tax purposes yet continue to use UK services such as the NHS, schools, etc. To prove my point if you take a walk down a UK high street you will see many Indians and Pakistanis with children, and you will also notice they always wear designer clothes and drive luxury cars, this is not because they are in high paid jobs, but because they are playing the system.
Ask youself this, how many Indias do you know that can afford to travel back to India several times per year, yet if you put the shoe on the other foot, the people who have moved to Spain for example, cant afford to travel back to the UK several times per year.
Allowing Work to Go Overseas
The other reason I think the UK government should leave Google alone is that I have personally been on the receiving end of not having a contract renewed because they outsourced the work to India, this along with hundreds of call centre staff. This continues to happen all being allowed by the UK government.
So after all this is said I think the UK government are just trying to fiund a quick fix to the economy they continue to wreck, and targeting the large corporations not only looks like a good way to get quick cash, but it also looks good in the media, as put it into context Google may have made something like £11bn or so in the last decade from the UK, yet only paid about £100k in corporation tax, even if Google pay full UK corporation tax it would only amount to around £2bn, now this may sound like a lot, but it is small in comparison to the £10bn+ that the UK government has spent funding India, not to mention the loss of hundreds of thousands of UK tax payers by continuing to allow outsourcing by UK companies.
Google Gives Alot to the UK and the World So Leave Them Alone
One other thing that the UK government need to look at is what Google gives to the UK not to mention the rest of the world, all for people to use for nothing. These are things such as
So in short I think that before the UK government starts pointing the finger at Google and its tax affairs, it needs to start sorting the UK out first, such as the multi millionaire farmers, builders, plumbers, after all Google did not break the UK economy, nor did the banks, people did!!
Thanks
Sean J Connolly
FaceBook Me
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So What Do I Think About This?
I think that whilst paying UK corporation tax is a legality and none of these large corporations are doing anything wrong, I think this whole thing being brought by the UK government is a lame excuse for the UK government to try to get extra revenue in, when they are doing so badly at fixing the broken economy.
I think that speaking from experience I have paid into the UK tax pot hundreds of thousands of pounds and what have I got back in return from the UK government. NOTHING. The government continue to screw over honest UK tax payers and waste billions of pounds every year on helping countries that dont need help, such as the £1bn every year sent to India. Now I am all for helping out countries and people that need it, but the UK government need to start helping more people at home and stop wasting money overseas, not to mention the millions spent every year on asylum seekers and illegal immigrants, such as Abu Qatada and his family (£1500 per month spent on rent for his council owned home)
Workers Coming Into the UK
OK and here is the main reason, well apart from the fact that I have paid in lots of money to the UK for very little return, that I think the UK government should leave Google alone and that is the continued fascination with countries such as India & Pakistan by the UK government. They continue to insist that people from India should come and work in the UK, this is leading to the UK population being out-bred by Indias. Not only do they come to the UK, but they always insist on pushing their religion on the UK population, if you dont like the Christian UK, dont come here. Not to mention that many people from India may work for less than their UK counterparts, but they are far less skilled. In many cases Indias / Pakistanis who live in the UK have dual citizenship which means they dont pay UK tax as they are non-domicile for tax purposes yet continue to use UK services such as the NHS, schools, etc. To prove my point if you take a walk down a UK high street you will see many Indians and Pakistanis with children, and you will also notice they always wear designer clothes and drive luxury cars, this is not because they are in high paid jobs, but because they are playing the system.
Ask youself this, how many Indias do you know that can afford to travel back to India several times per year, yet if you put the shoe on the other foot, the people who have moved to Spain for example, cant afford to travel back to the UK several times per year.
Allowing Work to Go Overseas
The other reason I think the UK government should leave Google alone is that I have personally been on the receiving end of not having a contract renewed because they outsourced the work to India, this along with hundreds of call centre staff. This continues to happen all being allowed by the UK government.
So after all this is said I think the UK government are just trying to fiund a quick fix to the economy they continue to wreck, and targeting the large corporations not only looks like a good way to get quick cash, but it also looks good in the media, as put it into context Google may have made something like £11bn or so in the last decade from the UK, yet only paid about £100k in corporation tax, even if Google pay full UK corporation tax it would only amount to around £2bn, now this may sound like a lot, but it is small in comparison to the £10bn+ that the UK government has spent funding India, not to mention the loss of hundreds of thousands of UK tax payers by continuing to allow outsourcing by UK companies.
Google Gives Alot to the UK and the World So Leave Them Alone
One other thing that the UK government need to look at is what Google gives to the UK not to mention the rest of the world, all for people to use for nothing. These are things such as
- Google Search - which everyone online uses at least once a day
- Yahoo - you can watch, store and share videos for no charge, not to mention TV programs, films, etc
- Google Drive - You can share your files or store them on Google servers, again for free.
- Google Maps - Now who hasnt looked at their house on Google Maps, plus it gives us directions not to mention the thousands of UK jobs created by third party companies specialising in Google mapping technology.
- Google Mail aka GMail - You can check your email for free, again this is used in the UK by millions of people daily and in some cases as the main and only email account.
So in short I think that before the UK government starts pointing the finger at Google and its tax affairs, it needs to start sorting the UK out first, such as the multi millionaire farmers, builders, plumbers, after all Google did not break the UK economy, nor did the banks, people did!!
Thanks
Sean J Connolly
FaceBook Me
Follow me
Wednesday, 13 February 2013
BurstNet - Useless Unreliable Service and Rude!!!
Well if you read my last post you will notice that I was in the process of looking for a new host for my websites, and after my experience with Webhosting.uk.com I moved to a called BurstNet.
If you have not heard of Burstnet they are a US based firm operating out of Scranton, yes the same place the Office is based on "maybe that should have given me some warning".
This time I signed up for a VPS to give me greater control over my websites.
They Lied to Me - Not in the UK, No UK call centre EVER
I decided to use Burstnet as although they are in the US they told me that they have servers hosted in the UK in Manchester and are opening a call centre for UK clients shortly they also said they are available for support using AOL AIM, they also told me they use Hyper-V for the virtualisation and as I knew this to be a good setup I thought that they are working giving a go.
As their price was competitive I thought I would sign up. I thought I would give it a month to see what it was like so signed up for monthly billing.
Hyper-V No Way Man!!
When the VPS was setup it was in fact not Hyper-V at all but Solus, this gave me a slight worry but I thought as it was running ok, this was a problem I could live with.
The first month everything seemed to be working fine. Although I was unable to find then using AOL chat at all. But as the server seemed to be working OK I thought I would alter my billing to annual.
Burstnet VPS constantly offline and unable to reboot
Now this is where the problems arose, after a couple of months my VPS was offline and I was unable to reboot it using VNC or the control panel and had to raise a ticket, I actually had to call the technical support number (which is in the US, I am in the UK) and spoke to someone who said he would sort this immediately. Which he did and the server was back up and running.
This became a constant thing, just about every other month the server was offline and needed to be rebooted. Each time I raised a ticket and had to get it rebooted. On one phone call I asked if they are overselling the VPS offering and the guy on the phone said, that basically they put as many VPS's on each node as possible. This explained the poor performance and lack of up time.
This continued for several months, and as the service was paid for I thought I would continue until the end and move away then.
Now not only was I getting poor and unreliable service, but in the time I was hosting with BurstNet they never once setup a UK call centre, and even at the time of writing this they still done have a UK call centre at all. So each time I had to call the US to try to get a solution, then on one occassion I rang up only to be told that with the VPS solution it is unmanaged so I dont get phone support, I said I am not asking for support i am asking them to reboot my server as its urgent.
Can you guess what they said?
Nothing they actually hung the phone up on me. A man called Jeremiah put the phone down on me, so I called back and as soon as I said who I was he hung up again, this happened on times until I was finally put through to someone else, who still did not resolve my problem. The problem this time was a bit more worrying than a simple reboot.
So what was the problem this time - well other than the server being offline?
I could not login to my server using my RDC connection as it was not accepting my password, I could not login using the VNC software either, and all my websites and email were down. So this was urgent, when I called I hoped a simple reboot would be all that was needed, but as I had managed to use the control panel to reboot I worried something else was wrong.
When I spoke to Burstnet they said the server must have been compromised and the only way to restore it was a complete rebuild, I said as my password is secure, this is total rubbish. Well after several days of no server and Burstnet refusing to help restore the server, I bit the bullet and rebuilt the server. On doing this I then ran a test on the physical drive space the VPS was using only to find that part of the drive had been corrupted and part of the windows user files had been deleted by chkdsk. On raising this with Burstnet they again refused to accept any responsibility for this failure.
They said the SLA only cover the network and not the hardware, meaning that even if the server hardware fails they are not liable for anything. Talk about a crap SLA.
So I decided after all this hassle and unrealiable service to move away from Burstnet.
The Truth about Burstnet
Burstnet are not UK based (and never will be)
Burstnet operate in the US as burstnet.com and in the UK and europe as Burstnet.eu, they dont not have any offices in the UK at all. The registered office for domains in the UK is actually a unit just outside Manchester Science Park. When I spoke to the security guy at this address, he said he has never seen anyone from Burstnet.
Burstnet.eu is registrant is NOT DISCLOSED and the registrar is actual Tucows, even though they claim to have a Tag for domains. Strange I think ;)
The VPS is actually hosted in the US not in the UK, the IP is registered in the UK with RIPE but redirects to the US, and when I took the VPS the time zone had to be left as US in order to activated the copy of windows server 2008.
Up until writing this email burstnet do not have any UK based call centres at all only US.
Burstnet Staff are RUDE and hang up on you
The staff are not only very rude, like I said before they hang up on you!!, but they are very inexperienced regarding hosting.
Burstnet services are oversold, over capacity and setup badly
The VPS offerings by Burstnet are not only over capacity, but in my experience are actually a tier 2 virtualisation, that is a virtualisation inside a virtualisation in order to maximise revenue.
It should also be noted that they actually have a clause in their Terms that states they can cancel services and request you to remove negative comments about them you may write anywhere online. Why on earth would a good decent company need such a clause if they werent providing a good service.
So in short STAY AWAY FROM BURST NET WHAT EVER YOU DO!
Thanks for Reading
Sean J Connolly
FaceBook Me - Visit AJAX Web Development Store
BuzzProperties.co.uk - Online Property Sales and Letting
If you have not heard of Burstnet they are a US based firm operating out of Scranton, yes the same place the Office is based on "maybe that should have given me some warning".
This time I signed up for a VPS to give me greater control over my websites.
They Lied to Me - Not in the UK, No UK call centre EVER
I decided to use Burstnet as although they are in the US they told me that they have servers hosted in the UK in Manchester and are opening a call centre for UK clients shortly they also said they are available for support using AOL AIM, they also told me they use Hyper-V for the virtualisation and as I knew this to be a good setup I thought that they are working giving a go.
As their price was competitive I thought I would sign up. I thought I would give it a month to see what it was like so signed up for monthly billing.
Hyper-V No Way Man!!
When the VPS was setup it was in fact not Hyper-V at all but Solus, this gave me a slight worry but I thought as it was running ok, this was a problem I could live with.
The first month everything seemed to be working fine. Although I was unable to find then using AOL chat at all. But as the server seemed to be working OK I thought I would alter my billing to annual.
Burstnet VPS constantly offline and unable to reboot
Now this is where the problems arose, after a couple of months my VPS was offline and I was unable to reboot it using VNC or the control panel and had to raise a ticket, I actually had to call the technical support number (which is in the US, I am in the UK) and spoke to someone who said he would sort this immediately. Which he did and the server was back up and running.
This became a constant thing, just about every other month the server was offline and needed to be rebooted. Each time I raised a ticket and had to get it rebooted. On one phone call I asked if they are overselling the VPS offering and the guy on the phone said, that basically they put as many VPS's on each node as possible. This explained the poor performance and lack of up time.
 |
| How many Times can a VPS be Offline? |
This continued for several months, and as the service was paid for I thought I would continue until the end and move away then.
Now not only was I getting poor and unreliable service, but in the time I was hosting with BurstNet they never once setup a UK call centre, and even at the time of writing this they still done have a UK call centre at all. So each time I had to call the US to try to get a solution, then on one occassion I rang up only to be told that with the VPS solution it is unmanaged so I dont get phone support, I said I am not asking for support i am asking them to reboot my server as its urgent.
Can you guess what they said?
Nothing they actually hung the phone up on me. A man called Jeremiah put the phone down on me, so I called back and as soon as I said who I was he hung up again, this happened on times until I was finally put through to someone else, who still did not resolve my problem. The problem this time was a bit more worrying than a simple reboot.
So what was the problem this time - well other than the server being offline?
I could not login to my server using my RDC connection as it was not accepting my password, I could not login using the VNC software either, and all my websites and email were down. So this was urgent, when I called I hoped a simple reboot would be all that was needed, but as I had managed to use the control panel to reboot I worried something else was wrong.
When I spoke to Burstnet they said the server must have been compromised and the only way to restore it was a complete rebuild, I said as my password is secure, this is total rubbish. Well after several days of no server and Burstnet refusing to help restore the server, I bit the bullet and rebuilt the server. On doing this I then ran a test on the physical drive space the VPS was using only to find that part of the drive had been corrupted and part of the windows user files had been deleted by chkdsk. On raising this with Burstnet they again refused to accept any responsibility for this failure.
They said the SLA only cover the network and not the hardware, meaning that even if the server hardware fails they are not liable for anything. Talk about a crap SLA.
So I decided after all this hassle and unrealiable service to move away from Burstnet.
The Truth about Burstnet
Burstnet are not UK based (and never will be)
Burstnet operate in the US as burstnet.com and in the UK and europe as Burstnet.eu, they dont not have any offices in the UK at all. The registered office for domains in the UK is actually a unit just outside Manchester Science Park. When I spoke to the security guy at this address, he said he has never seen anyone from Burstnet.
Burstnet.eu is registrant is NOT DISCLOSED and the registrar is actual Tucows, even though they claim to have a Tag for domains. Strange I think ;)
The VPS is actually hosted in the US not in the UK, the IP is registered in the UK with RIPE but redirects to the US, and when I took the VPS the time zone had to be left as US in order to activated the copy of windows server 2008.
Up until writing this email burstnet do not have any UK based call centres at all only US.
Burstnet Staff are RUDE and hang up on you
The staff are not only very rude, like I said before they hang up on you!!, but they are very inexperienced regarding hosting.
Burstnet services are oversold, over capacity and setup badly
The VPS offerings by Burstnet are not only over capacity, but in my experience are actually a tier 2 virtualisation, that is a virtualisation inside a virtualisation in order to maximise revenue.
It should also be noted that they actually have a clause in their Terms that states they can cancel services and request you to remove negative comments about them you may write anywhere online. Why on earth would a good decent company need such a clause if they werent providing a good service.
So in short STAY AWAY FROM BURST NET WHAT EVER YOU DO!
Thanks for Reading
Sean J Connolly
FaceBook Me - Visit AJAX Web Development Store
BuzzProperties.co.uk - Online Property Sales and Letting
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